Healthcare organizations are increasingly turning to digital solutions to overcome the challenges they face in delivering efficient, high-quality care. At HIMSS 2026, we’ll be highlighting the most pressing healthcare IT challenges in the administrative sector and presenting solutions that can help healthcare providers streamline operations, improve productivity, and enhance patient experience. Here are five critical administrative IT challenges we'll be addressing:

1. Patient Intake Inefficiencies

A major challenge in healthcare administration is the manual, paper-based process of patient intake. These outdated methods slow down operations, create unnecessary delays, and lead to errors that can affect the quality of care. Patients often experience long wait times, and staff spend valuable time inputting information manually.

At HIMSS, we'll showcase our AI-driven patient intake automation solutions, which digitize the intake process and ensure faster, more accurate data entry. Our technology allows for seamless integration with existing systems, reducing paperwork and streamlining patient registration to improve the overall efficiency of healthcare facilities.

2. Appointment Scheduling Bottlenecks

Inefficient appointment scheduling is another major administrative challenge in healthcare. Mismanaged schedules can lead to double-bookings, long wait times for patients, and underutilized resources. These issues not only frustrate patients but also reduce overall healthcare staff productivity.

We’ll demonstrate how our Voice AI solutions can streamline scheduling by automating appointment bookings, reminders, and rescheduling tasks. With our technology, healthcare providers can reduce administrative overhead, enhance appointment accuracy, and improve patient satisfaction by ensuring that their time is used effectively.

3. Patient Communication Overload

Healthcare providers face communication challenges, particularly when managing patient inquiries, follow-ups, and general communication. Relying on manual processes or overwhelmed staff to handle patient communication often leads to delays, lost information, and frustrated patients.

We'll be presenting our Voice AI solutions that empower healthcare providers to manage calls, messages, and follow-ups automatically. Our AI-powered systems can handle routine patient inquiries, appointment reminders, and even post-visit follow-ups, giving healthcare professionals more time to focus on critical care tasks.

4. Manual Billing and Claims Processing

Billing and claims processing are often time-consuming and prone to errors, leading to delays and denials in payment. Administrative teams are burdened with ensuring that billing codes are accurate and claims are submitted correctly, which can be a slow and tedious process.

At HIMSS, we'll show how our AI-powered billing and claims automation solutions can significantly reduce the manual effort involved. Our systems automate the coding process, minimize errors, and accelerate claims submission, helping healthcare organizations reduce administrative costs and improve cash flow.

5. Compliance and Regulatory Challenges

Healthcare organizations must navigate a complex web of regulations, including HIPAA and other privacy standards. Ensuring compliance while managing daily administrative tasks is a major headache for many healthcare providers. Non-compliance can result in hefty fines and damaged reputations.

We will demonstrate how our solutions are built with compliance in mind. From patient data protection to accurate documentation and secure communication, our AI tools help healthcare organizations maintain the highest standards of regulatory compliance while reducing administrative burden.

Join Us at HIMSS 2026

These are just a few of the administrative challenges we’ll be addressing at HIMSS 2026. Our team will be available to discuss how our innovative solutions can help healthcare providers streamline their operations and improve patient care.

Ready to explore solutions tailored to your organization’s needs? Book a meeting with us before the event to see how our AI-powered administrative automation solutions can transform your healthcare practice.