Cabot transforms Microsoft Teams into a smart collaboration hub that does more than just chat. We deploy intelligent AI agents that automate routine HR requests, resolve IT tickets in real time, and streamline internal processes—all within the Teams environment. This means your employees can get the answers they need instantly without waiting on support queues, while your IT and operations teams focus on tasks that truly require their expertise. For instance, an AI agent in Teams can automatically resolve common IT issues such as password resets or printer configurations, reducing IT ticket volume by as much as 40%.

We enhance the capabilities of Dynamics 365 by integrating powerful AI features directly into your CRM and ERP systems. From smart lead scoring and sales recommendations to automated customer insights, our AI-driven enhancements turn your data into meaningful action. This allows your teams to make faster decisions, personalize customer interactions, and drive better business outcomes. A real-world example: sales teams using AI-based lead scoring within Dynamics 365 can better prioritize high-intent prospects, leading to a 25% increase in conversions.

With Cabot, anyone can build and deploy custom AI workflows using Microsoft Power Platform—no coding required. Whether it's through Power Apps, Power Automate, or AI Builder, we help your teams automate repetitive tasks, speed up approval chains, and create smarter processes that align with your business goals. This approach empowers non-technical users across departments to take ownership of their workflows. For example, an HR team can use Power Automate to set up an AI-powered leave approval system, cutting down processing time from several days to just a few hours.

We bring intelligence to the Microsoft 365 tools your team uses every day—Outlook, Excel, and Word. Cabot integrates AI capabilities like smart email categorization in Outlook, automated report generation in Excel, and real-time document insights in Word. These enhancements save your team time, reduce manual work, and help them focus on high-value tasks. For instance, finance teams can use AI within Excel to automatically generate and format monthly reports, cutting manual effort by up to 60% and improving data accuracy.

Cabot enables organizations to fully leverage the AI capabilities of Microsoft Azure. Whether you're deploying custom machine learning models or integrating advanced cognitive services such as speech, vision, or language APIs, we build scalable AI agents that align with your business needs. Our team handles all the complexity of development and implementation, so you can focus on outcomes. One healthcare provider, for example, used Azure’s speech services to transcribe and analyze patient support calls—improving both the quality of service and compliance with documentation requirements.