FAQ

Below are the answers to the questions we hear most often from healthcare leaders exploring a Corti LLM deployment with Cabot Solutions. If you need more specifics, please contact our team.

1. How does Corti maintain patient privacy?

   Patient privacy and data security are engineered into every layer of the solution.

   • On-device or private-cloud transcription: Audio from the encounter can be processed locally on a clinician’s workstation or in a HIPAA-compliant, single-tenant cloud so voice data never leaves your protected environment.
   • End-to-end encryption: All data in transit is encrypted via TLS 1.2+ and at rest with AES-256, safeguarded by customer-managed keys.
   • Granular access controls: Role-based permissions, SSO/SAML integration, and detailed audit logs ensure only authorized users can view or retrieve PHI.
   • Customizable retention policies: You determine how long raw audio, transcripts, and metadata are stored, with options for immediate deletion or automatic de-identification.
   • Regulatory alignment: The architecture adheres to HIPAA, HITECH, GDPR, and state laws such as CCPA, and is routinely audited for compliance.
2. Can Corti integrate with our existing EHR?

   Yes. Cabot has deep experience integrating Corti with leading commercial and home-grown EHR platforms.

   • Standards-based connectivity: We utilize HL7 v2/v3, FHIR R4, and CDA to exchange patient demographics, orders, results, and clinical notes.
   • SMART on FHIR & CDS Hooks: For systems like Epic, Cerner, and athenahealth, we build apps and hooks that display Corti’s insights within the native clinician workspace, eliminating context switching.
   • Legacy adapters: For older systems, we develop middleware services, database connectors, or RPA bridges to avoid expensive EHR overhauls.
   • Bi-directional data flow: Corti both reads historical data to inform its recommendations and writes back structured documentation, codes, and alerts to maintain a single source of truth.
3. What is the typical implementation timeline?

   The schedule depends on your scope, regulatory requirements, and current IT landscape, but a representative timeline is:

   • Discovery & Solution Design (2–3 weeks): Stakeholder interviews, workflow mapping, and ROI modeling.
   • Pilot Deployment (4–6 weeks): Configure Corti, stand up secure infrastructure, and integrate with one department’s EHR sandbox.
   • Pilot Evaluation (2–4 weeks): Live usage, data collection, and iterative tuning based on clinician feedback.
   • Enterprise Rollout (8–16 weeks): Multi-site deployment, change-management sessions, and phased go-lives.

   Weekly executive checkpoints and real-time KPI dashboards ensure transparency and momentum throughout the project.

4. How accurate is Corti’s clinical documentation?

   Corti’s LLM is trained on millions of real-world medical encounters and is continually refined.

   • High base accuracy: Independent studies report 97%+ speech-to-text accuracy and over 90% precision in ICD-10 and SNOMED coding suggestions.
   • Specialty tuning: Cabot fine-tunes the model using your de-identified historical notes and recordings, typically boosting accuracy by 3–5% within six weeks.
   • Continuous learning loop: We implement feedback mechanisms so the model learns from every correction, steadily reducing error rates.
   • Quality assurance: Our validation framework includes benchmark testing against gold-standard datasets and regular audits by certified clinical documentation specialists.
5. What kind of ongoing support does Cabot provide?

   We see every integration as the start of a long-term partnership.

   • 24×7 monitoring & incident response: Our NOC tracks uptime, latency, and error rates with SLA-backed response times.
   • Regular model updates: We coordinate Corti version upgrades, perform regression testing, and schedule non-disruptive deployments.
   • Security & compliance audits: Quarterly reviews ensure continued adherence to HIPAA, SOC-2, and any new regulatory requirements.
   • Comprehensive training: E-learning modules, on-site workshops, and quarterly refresher sessions promote sustained clinician adoption.
   • Strategic road-mapping: Joint steering committees prioritize new features, specialties, and geographic expansions aligned with your goals.
6. Is there a risk-free way to evaluate Corti?

   Absolutely. Cabot offers a structured Proof-of-Concept (PoC) program designed to minimize financial and operational risk.

   • Sandbox Environment: We deploy Corti in an isolated, HIPAA-compliant environment using de-identified or synthetic data.
   • Clear success criteria: Together we set measurable goals—documentation time, accuracy, clinician satisfaction—and track them throughout the PoC.
   • Fixed timeline & budget: The PoC runs 4–6 weeks with a transparent, capped cost, ensuring no budget overruns.
   • Detailed outcome report: You receive a comprehensive findings deck covering technical performance, workflow impact, ROI estimates, and next steps.
   • No strings attached: If results don’t meet expectations, you retain all insights with no obligation to continue.