Transforming Patient Engagement with Conversational AI
New York’s healthcare ecosystem is renowned for its pace, diversity, and commitment to excellence. At Cabot Solutions, we help hospitals, clinics, and telehealth platforms in the Empire State harness AI-powered voice agents to deliver faster, safer, and more human-centered care. Our conversational AI platform seamlessly integrates with leading EHR systems, automates administrative tasks, and provides multilingual support for New York’s diverse patient population. Whether it’s a virtual receptionist handling appointment calls at 3 a.m. or an intelligent post-discharge follow-up agent ensuring medication adherence, our solutions free clinicians to focus on what matters most—patient outcomes.
Every implementation begins with a deep discovery of your unique workflow, compliance requirements, and patient demographics. We then design, develop, and deploy voice experiences that speak your organization’s language—both literally and figuratively. Our clients report up to 40 % reduction in call-center costs, a 25 % drop in no-show rates, and a measurable improvement in Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores. Backed by robust analytics, continuous learning loops, and 24/7 support, our voice agents evolve with your organization’s needs, ensuring long-term value and sustainable growth.
