AI-Powered Voice Agents for Healthcare in Spain

Enhance patient engagement and streamline clinical workflows across Spain with secure, Spanish-speaking AI voice agents.

Get Started

Transforming Patient Experience with Conversational AI

For forward-thinking healthcare providers in Spain, patient expectations are evolving faster than traditional systems can keep up. Individuals now demand friction-free access to information, rapid appointment scheduling, and personalised guidance delivered in real time and in their native language. Cabot’s AI-powered voice agents deliver precisely that experience. Leveraging advanced automatic speech recognition tuned for Iberian Spanish along with robust natural-language understanding we automate common call-centre interactions, triage symptoms, remind patients about medications, and handle post-discharge follow-ups.

Because our solutions integrate bi-directionally with leading EHR and HIS platforms, every voice interaction updates patient records securely and instantly. Hospitals, clinics, and telehealth providers across Madrid, Barcelona, Valencia, and beyond trust Cabot to cut average call-handling times by up to 40 %, reduce no-show rates, and free clinicians to focus on complex cases rather than administrative tasks. Whether your organisation is a private hospital group or a regional public health network, our scalable, cloud-native architecture ensures resilience during peak volumes, while enterprise-grade encryption and GDPR-aligned consent flows safeguard sensitive data.

With Cabot, you can launch Spanish-speaking voice agents across phone lines, mobile apps, and smart speakers—ensuring every patient receives empathetic, consistent, and compliant support 24 hours a day. Future-proof your operations and elevate patient satisfaction with conversational AI that truly understands Spain’s healthcare landscape.

Our Technology Stack

NLU & Speech Engines
Amazon Lex, Google Dialogflow, Microsoft Azure Cognitive Services

Cloud Platforms
AWS, Microsoft Azure, Google Cloud Platform

Programming Languages
Python, JavaScript, TypeScript

Back-end Frameworks
Django, Node.js, .NET Core

Front-end Frameworks
React, Angular, Vue.js

Databases
PostgreSQL, MongoDB, MySQL

DevOps & CI/CD
Docker, Kubernetes, GitHub Actions

Security & Compliance
OAuth 2.0, JWT, ISO 27001 Controls

Testing & QA
Postman, Selenium, Jest

Analytics & Monitoring
Elastic Stack, Grafana, Google Analytics

Telephony & VoIP
Twilio, Amazon Connect, SIP Trunking

Interoperability Standards
HL7, FHIR, DICOM

Schedule a Consultation with Our Voice AI Specialists

Why Partner with Cabot for Voice AI in Healthcare?

Cabot stands at the intersection of healthcare expertise and innovative AI engineering. With more than a decade of experience delivering mission-critical healthcare software, we understand the clinical, operational, and regulatory nuances that make this sector unique. Our dedicated AI Centre of Excellence unites data scientists, linguists, and healthcare domain specialists who collaborate to design, develop, and deploy bespoke voice solutions tailored for Spanish providers.

We adopt a security-first mindset, embedding GDPR best practices, ISO 27001-aligned processes, and rigorous penetration testing into every project. Our agile methodology fosters rapid prototyping, transparent communication, and iterative refinement, allowing stakeholders to validate each milestone in real time. Beyond deployment, Cabot offers comprehensive clinician training, continuous model optimisation, and 24/7 support—ensuring your voice agents evolve alongside patient needs and regulatory updates.

Whether you operate a single outpatient clinic or a multi-facility hospital network, Cabot equips you with conversational AI that reduces call-centre load, accelerates care pathways, and elevates patient satisfaction. From initial strategy through post-go-live optimisation, we are your trusted partner in delivering exceptional digital experiences to Spain’s healthcare community.

Our Proven Implementation Process

  1. Discovery & Assessment
    • Conduct stakeholder interviews and workflow audits.
    • Identify high-impact voice use cases and define success metrics.
  2. Design & Prototyping
    • Map conversational flows and craft persona design.
    • Develop rapid prototypes for stakeholder validation.
  3. Model Development
    • Train Spanish ASR and NLU engines on healthcare data.
    • Perform iterative testing for accuracy and bias mitigation.
  4. Integration & Security Hardening
    • Connect to EHRs, telephony systems, and cloud services.
    • Implement encryption, authentication, and compliance controls.
  5. User Acceptance & Pilot Launch
    • Deploy in controlled settings, gather feedback, and refine flows.
    • Train staff and publish knowledge-base articles.
  6. Full-Scale Deployment & Support
    • Roll out across departments or facilities.
    • Provide 24/7 monitoring, analytics, and continuous optimisation.

Our Industry Experience

volunteer_activism

Healthcare

shopping_cart

Ecommerce

attach_money

Fintech

houseboat

Travel and Tourism

fingerprint

Security

directions_car

Automobile

bar_chart

Stocks and Insurance

flatware

Restaurant

See It in Action

Connect with Our Team

Frequently Asked Questions

  1. What clinical workflows are best suited for voice automation?
    • Appointment scheduling, prescription refills, lab-result notifications, symptom triage, discharge instructions, and post-operative follow-ups deliver the quickest ROI.
  2. How do you ensure data privacy under GDPR?
    • We employ role-based access, end-to-end encryption, anonymisation, and detailed audit trails. Regular compliance audits ensure alignment with Spanish health-data regulations.
  3. Can the voice agent handle regional Spanish dialects?
    • Yes. Our NLU models are trained on diverse datasets covering compliance policies and more, ensuring high recognition accuracy across regions.
  4. How long does implementation take?
    • A pilot can usually be launched within 8–12 weeks. Full deployment, including integrations and staff training, typically completes in 4–6 months depending on complexity.
  5. What kind of ongoing support is included?
    • Cabot provides 24/7 monitoring, SLA-based incident response, regular model retraining, and quarterly optimisation workshops to keep your voice agents performing at peak efficiency.
Overview
Services
Our Values
Clients