AI-Powered Voice Agents for Healthcare in Toronto

24/7 conversational AI voice agents that streamline patient engagement, scheduling, and triage for Toronto’s hospitals.

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Re-imagine Patient Engagement with Conversational AI

Hospitals across Toronto are under pressure to deliver safer, faster, and more personalized care while keeping operational costs in check. Cabot’s AI-powered voice agents are designed specifically for healthcare environments. Available 24/7, our conversational bots answer routine queries, collect intake information, book appointments, and perform post-discharge follow-ups—freeing your frontline staff to focus on high-value clinical tasks. From automatic speech recognition to natural-language understanding and PHIPA-compliant data handling, our solution eliminates call-center bottlenecks, shortens wait times, and significantly improves patient satisfaction scores. With seamless EHR integration and multilingual support, Cabot brings the future of voice-first healthcare to Toronto today.

Our Technology Stack

Programming Languages
Python, JavaScript, TypeScript, Go

Voice Platforms
Amazon Lex, Google Dialogflow, Microsoft Speech, Nuance Mix

Cloud Providers
AWS, Microsoft Azure, Google Cloud Platform

Telephony & SIP
Twilio, Voximplant, Genesys, Avaya

Integration Standards
FHIR, HL7, REST, SOAP

Databases
PostgreSQL, MongoDB, DynamoDB, Redis

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Why Choose Cabot as Your Voice-Agent Partner

Cabot has spent more than a decade building secure, scalable health-tech platforms for hospitals across North America. Our dedicated AI practice blends deep domain expertise with state-of-the-art speech technologies, ensuring every voice agent is clinically accurate, easy to use, and fully compliant with HIPAA, PHIPA, and ISO-27001. We deploy modular architectures on leading cloud providers, which means hospitals can launch quickly and expand effortlessly. Each engagement begins with a discovery workshop to map current telephony workflows and identify automation opportunities. From there, our multidisciplinary team of data scientists, voice UX designers, and integration specialists builds a tailored solution that plugs directly into your existing infrastructure. Continuous analytics, proactive monitoring, and SLA-backed support guarantee sustained performance and measurable ROI.

Our Proven 5-Step Implementation Process

  1. Discovery & Use-Case Definition – Stakeholder workshops to blueprint clinical workflows and ROI targets.
  2. Design & Prototyping – Voice UX, conversation flows, and compliance checkpoints validated through rapid prototypes.
  3. Development & Integration – Agile sprints to build the agent, integrate EHR/telephony, and configure analytics.
  4. Pilot & Training – Limited-scope launch, staff onboarding, and iterative tuning based on real-world data.
  5. Full Rollout & Support – Scalable deployment, continuous monitoring, and SLA-backed managed services.

Our Industry Experience

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Healthcare

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Ecommerce

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Fintech

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Travel and Tourism

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Security

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Automobile

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Stocks and Insurance

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Restaurant

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FAQ

Below are answers to the questions we hear most from Toronto healthcare leaders.

  1. How quickly can we deploy a voice agent?
    • Most hospitals launch a pilot in 6–8 weeks, thanks to our pre-built healthcare modules.
  2. Will the solution integrate with our existing EHR?
    • Yes. We provide certified connectors for Epic, Cerner, MEDITECH, and custom HL7/FHIR interfaces.
  3. Is patient data secure and compliant?
    • All data is encrypted in transit and at rest, with PHIPA/HIPAA safeguards and yearly SOC 2 audits.
  4. Can the voice agent handle multiple languages?
    • Absolutely. Our NLP models support 20+ languages, including English, French, Mandarin, and Punjabi.
  5. What ongoing support do you offer?
    • 24/7 monitoring, incident response, model retraining, and quarterly feature updates under a single SLA.
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