AI Voice Agents Purpose-Built for Ontario’s Healthcare System
Our AI-powered voice agents combine medical-grade natural-language understanding, EMR integrations, and strict PHIPA compliance to help hospitals, clinics, and long-term-care facilities automate routine phone interactions without compromising compassion or safety. From scheduling MRI scans to answering pre-op questions in both English and French, our solution frees nurses, clerks, and call-centre teams to focus on higher-value care.
Key capabilities include real-time eligibility checks through Ontario Health Insurance Plan (OHIP) APIs, intelligent triage to redirect emergencies to Telehealth or 911, and sentiment detection that seamlessly hands off to live staff when human empathy is required. Each implementation is fully branded to your facility, trained on your protocols, and monitored by our clinical governance board to ensure continuous improvement.
With deployment timelines as short as four weeks and ROI visible in the first quarter, Ontario providers can expand access, shorten wait-times, and improve patient satisfaction, all while reducing operating costs.
