Our Work in European Healthcare
Over the past decade, Cabot has partnered with hospitals, private clinics, and tele-health providers across Europe to modernize patient communications. Our portfolio now includes more than 30 production-grade conversational AI solutions that automate everything from appointment scheduling to post-discharge monitoring. In France alone, our voice agents handle over two million calls annually, maintaining a first-contact resolution rate of 93 %.
Each deployment begins with an in-depth analysis of existing call flows and compliance obligations under GDPR, CNIL, and HDS. We then custom-train French language models on de-identified medical transcripts, ensuring industry-leading accuracy even with strong regional accents.
Cabot solutions integrate natively with leading French EHR and HIS platforms—including AP-HP, Doctolib, and Mediboard—so caregivers always have real-time access to patient data. Whether the goal is to shorten wait times for the cardiology department or to automate chronic-care follow-up calls, our voice agents deliver measurable results:
- 70 % reduction in manual data entry
- 18 % decrease in 30-day readmissions
- 7-month average payback period






