Transforming Patient Interactions Across Sweden
Sweden’s healthcare system is renowned for universal access and world-class clinical outcomes. Yet call centres, reception desks, and nursing stations remain inundated with routine questions, medication refills, and appointment requests. Our AI-powered voice agents eliminate that administrative overload. Tuned specifically for Swedish phonetics and medical terminology, the solution recognises regional dialects, understands common abbreviations such as “BT” for blood pressure, and even detects caller sentiment.
When a patient calls, the agent greets them naturally, guides them through a secure conversational workflow—whether it is booking an appointment, refilling medication, or checking postoperative symptoms. Because every interaction is logged automatically in leading EHR systems , clinicians gain real-time context without switching screens.
