Patient Engagement Solutions Ohio

Empower your Ohio-based healthcare organization with a comprehensive suite of digital patient-engagement solutions that boost adherence, elevate satisfaction scores, and streamline clinical workflows.

Patient Engagement Solutions Tailored for Ohio Providers

Ohio’s healthcare landscape is evolving quickly as patients demand consumer-grade convenience and regulators tighten quality and access requirements. Cabot’s Patient Engagement Platform gives hospitals, multi-specialty groups, and private practices across the Buckeye State the digital tools they need to meet those challenges head-on. From HIPAA-secure telehealth and intelligent appointment reminders to multilingual messaging and automated post-visit surveys, every module is engineered to reduce friction for both patients and staff. An intuitive web dashboard consolidates every touchpoint so front-desk teams can confirm appointments, clinicians can push educational content, and revenue-cycle managers can trigger payment reminders—all without leaving their EHR.

Our cloud-based architecture integrates natively with Epic, Cerner, athenahealth, and other leading systems via FHIR and HL7, eliminating data silos and duplicate entry. Robust analytics help leadership track HCAHPS scores, no-show rates, and cost per encounter in real time, while configurable workflow rules ensure full alignment with Ohio Medicaid, CMS, and Board of Pharmacy guidelines. The result is a dramatic uptick in engagement: clients routinely report 38 % fewer no-shows, 22 % faster revenue collection, and double-digit growth in portal adoption. With Cabot as your technology partner, your teams can focus less on logistics and more on delivering compassionate, high-quality care that keeps communities healthy.

OUR TECHNOLOGY STACK

Patient Communication
Twilio, Vonage, SendGrid

Frontend Frameworks
React, Vue, Angular

Backend & APIs
Node.js, .NET Core, Python (Django)

Database
PostgreSQL, MongoDB, Microsoft SQL

Cloud Hosting
AWS, Microsoft Azure, Google Cloud

Security & Compliance
HITRUST, SOC 2, Okta

Analytics
Power BI, Tableau, Looker

Monitoring
New Relic, Datadog, Splunk

DevOps
Docker, Kubernetes, Jenkins

EHR Integration Standards
FHIR, HL7, X12

Mobile
Swift, Kotlin, Flutter

Testing
Selenium, Jest, Cypress

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Why Ohio Providers Choose Cabot

Cabot has spent more than a decade partnering with healthcare organizations across Ohio—from critical-access hospitals in rural counties to multi-hospital IDNs in Cleveland and Columbus—helping them modernize the patient journey without disrupting day-to-day operations. Our in-house compliance team tracks every update issued by the Ohio Department of Medicaid, CMS, and the State Board of Pharmacy, ensuring that every workflow we deploy aligns with state and federal regulations. That vigilance means you never have to worry about surprise audits or reimbursement setbacks.

The platform is built on a modular, micro-services architecture, allowing you to start with a single engagement module, such as appointment reminders, and scale effortlessly to encompass remote patient monitoring or chronic-care management. No code rewrites, no forklift upgrades—just activate the features you need, when you need them. Implementation is led by a dedicated Success Manager who coordinates clinical stakeholders, IT, and revenue-cycle teams, driving consensus and accelerating time-to-value. Thanks to our proven Agile delivery framework, most clients achieve go-live in as little as four weeks.

But technology is only half the story. Cabot backs every deployment with 24/7 Ohio-based support, outcome-driven analytics, and quarterly optimization reviews. We measure success the same way you do: higher patient satisfaction, improved clinical outcomes, and a measurable return on investment. That commitment to shared goals is why so many providers in the Buckeye State have chosen—and stayed with—Cabot.

Our Proven Implementation Process

  1. Discovery & Requirements Analysis
  2. Solution Blueprint & Compliance Review
  3. Agile Development & EHR Integration
  4. User Acceptance Testing with Clinical Stakeholders
  5. Go-Live & Staff Training
  6. Continuous Optimization & Support

Our Industry Experience

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Healthcare

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Ecommerce

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Fintech

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Travel and Tourism

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Security

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Automobile

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Stocks and Insurance

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Restaurant

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Frequently Asked Questions

Q1. How quickly can we go live?
Most Ohio practices launch core engagement modules within four weeks. Complex EHR integrations or multi-site deployments may extend the timeline to eight weeks, but our phased rollout ensures early value realization.

Q2. Does your platform support Epic?
Absolutely. We provide pre-built FHIR APIs and HL7 feeds for Epic, Cerner, athenahealth, and additional EHRs. Our integration team validates every interface in a sandbox environment before moving to production.

Q3. How do you ensure HIPAA compliance?
All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). We undergo annual third-party security audits, maintain HITRUST certification, and sign a Business Associate Agreement (BAA) with every client.

Q4. Can patients without smartphones use your system?
Yes—patients can receive voice calls and standard SMS on any basic phone. Printed QR codes at check-in kiosks enable quick web-based access without an app download.

Q5. What is the pricing model?
Subscription-based with tiered pricing by active patient panel. Core modules start at $0.55 per patient per month; enterprise bundles include unlimited users, dedicated support, and quarterly ROI reviews.

Q6. Do you offer on-site training?
Certainly. Our clinical adoption specialists can conduct in-person sessions anywhere in Ohio. Virtual train-the-trainer programs and micro-learning videos are also included.

Q7. How does the platform handle multi-language communications?
Built-in natural-language processing automatically translates messages into 50+ languages, including Spanish, Somali, and Nepali—supporting Ohio’s diverse patient population.

Q8. What level of customization is possible?
Workflows, branding, and patient-facing content are fully configurable through an admin console. For advanced requirements, our professional services team can build custom modules or white-label mobile apps.