Patient Engagement Solutions USA

Empower your organization to deliver truly connected, patient-centric care with our HIPAA-compliant patient engagement platform, purpose-built for the U.S. healthcare market. From automated appointment reminders to secure telehealth visits, we help you improve clinical outcomes while reducing administrative burden.

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Transforming Patient Relationships in a Value-Based Care Era

Engaged patients are healthier patients. Yet, fragmented communication channels, rising consumer expectations, and stringent regulatory requirements make it challenging for healthcare organizations to keep patients informed and involved. Cabot’s Patient Engagement Solutions USA bridges this gap by unifying every touchpoint—before, during, and after the encounter—into a single, intuitive experience.

Built on secure, cloud-native architecture, our platform automates routine outreach such as appointment confirmations, preventive-care nudges, and post-visit follow-ups so your staff can focus on high-value interactions. Real-time analytics help you identify gaps in care, track population-level trends, and personalize engagement strategies for diverse demographics. Whether you run a multi-facility health system or a growing specialty clinic, Cabot equips you with the digital tools to delight patients, satisfy payers, and meet federal quality-reporting mandates—all while driving meaningful ROI.

OUR TECHNOLOGY STACK

Front-End
React, Next.js, Angular, Flutter (mobile)

Back-End
.NET Core, Node.js, Java Spring Boot, Python Django

Database
PostgreSQL, Microsoft SQL Server, MongoDB, Firebase

Integrations
HL7, FHIR, SMART on FHIR, REST/GraphQL APIs

Cloud & DevOps
AWS, Azure, Docker, Kubernetes, Terraform

Security & Compliance
AES-256 Encryption, OAuth 2.0, SOC 2, HIPAA, HITRUST

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Why Healthcare Providers Choose Cabot

Cabot has spent more than 15 years engineering healthcare software that meets the rigorous demands of U.S. providers, payers, and patients. Our dedicated HealthTech practice blends domain expertise—HL7/FHIR interoperability, HIPAA compliance, CMS quality measures—with world-class engineering talent to deliver solutions that simply work. We don’t just hand over a product; we embed ourselves in your clinical and operational workflows to uncover hidden inefficiencies, then configure our platform to eliminate them. From initial discovery to nationwide roll-out, every project is led by U.S.-based product owners and backed by 24/7 support.

We take security seriously—annual SOC 2 Type II audits, regular penetration testing, and best-in-class encryption protocols protect PHI at rest and in transit. Our agile implementation framework means you can launch pilot programs in as little as six weeks and scale confidently as adoption grows. With Cabot, you gain a strategic partner committed to improving patient outcomes, elevating satisfaction scores, and driving revenue growth in an increasingly competitive healthcare landscape.

Our Proven Implementation Process

  1. Discovery & Alignment: We map current workflows, define KPIs, and align stakeholders.
  2. Solution Design: Architects create a scalable blueprint, integration plan, and security model.
  3. Agile Development: Two-week sprints deliver incremental value, with clinician feedback loops.
  4. Pilot Launch: Limited rollout to validate performance, usability, and clinical impact.
  5. Full Deployment: Gradual expansion, staff training, and change-management support.
  6. Continuous Optimization: Ongoing analytics review and feature enhancements to maximize ROI.

Our Industry Experience

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Healthcare

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Ecommerce

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Fintech

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Travel and Tourism

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Security

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Automobile

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Stocks and Insurance

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Restaurant

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Frequently Asked Questions

1. How quickly can we go live with Cabot’s patient engagement platform?
Most clinics launch a minimally-viable pilot within 6–8 weeks, depending on integration complexity and internal resource availability.

2. Does the solution integrate with our existing EHR?
Yes. We support HL7 v2, FHIR, and proprietary APIs for Epic, Cerner, Athenahealth, Allscripts, and more—ensuring real-time data synchronization.

3. Is the platform HIPAA compliant?
Absolutely. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). We sign BAAs and undergo annual SOC 2 Type II audits.

4. Can patients choose their preferred communication channel?
Yes. Patients can opt in for SMS, email, voice calls, or push notifications, and preferences can be updated anytime.

5. How do you handle multilingual patient populations?
Our platform supports 30+ languages out of the box and can dynamically tailor content based on patient profile data.

6. What kind of analytics do we get?
You receive real-time dashboards covering engagement rates, care-gap closure, readmission risk, and patient satisfaction, with exportable reports for CMS and MIPS submissions.

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