Referral Management Solutions for Hospitals Canada

Reduce referral backlogs, improve patient throughput, and strengthen provider collaboration with Cabot’s secure, cloud-native referral management solution built for Canadian healthcare.

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Impact at a Glance

Cabot’s referral-management engagements span regional health authorities, urban academic hospitals, and community facilities across Canada. By digitizing fax-based processes and integrating with provincial EMR ecosystems, our clients now process more than 100 000 referrals annually, achieve a 20 % reduction in wait-list times, and complete full roll-out in as little as 10 weeks. All deployments comply with PIPEDA, PHIPA, and provincial data-hosting regulations, ensuring that sensitive information never crosses borders.

Our Technology Stack

Interoperability
HL7, FHIR, SMART on FHIR Apps

Cloud Regions
AWS Canada (ca-central-1), Azure Canada Central & Quebec City

Hospital EMR Integrations
MEDITECH Expanse, Epic, Cerner, Telus Health

Backend Frameworks
Node.js, .NET Core, Spring Boot

Frontend Libraries
React, Next.js, Angular

Databases
PostgreSQL, Amazon RDS, MongoDB

Containerization
Docker, Kubernetes, Helm

Monitoring & Logging
Grafana, Prometheus, ELK Stack

Messaging & Notifications
Twilio, secure SMS gateways, SendGrid

Integration Engines
Redox, Mirth Connect, Cloverleaf

Analytics & BI
Power BI, Tableau, Apache Superset

Security & Compliance
OAuth 2.0, OpenID Connect, HITRUST Controls

Why Hospitals Choose Cabot

Cabot dedicates its entire practice to healthcare technology, bringing 14 + years of hard-won expertise to Canadian referral-management projects. Our in-house privacy officers ensure alignment with PIPEDA, PHIPA, HIA, and other provincial acts, while our agile methodology delivers functional releases every two weeks for rapid clinical feedback. Hospitals benefit from bilingual 24/7 support, flexible engagement models, and complete transparency on timelines and budget. Whether you need a turnkey platform or co-development with internal IT, Cabot operates as an extension of your team—focused on shorter wait times, stronger referral relationships, and measurable revenue growth.

Our Proven Implementation Process

  1. Discovery & Requirements – Engage stakeholders, define KPIs, and document regulatory considerations.
  2. UX Prototyping – Deliver clickable wireframes for early clinical validation.
  3. Agile Development – Release feature increments every two weeks for rapid feedback.
  4. Integration & QA – Connect EMRs, insurer portals, and ancillary systems; perform automated and manual testing.
  5. Go-Live & Training – Execute phased deployment, deliver bilingual training, and monitor adoption metrics.
  6. Continuous Optimization – Review analytics, adjust routing rules, and roll out enhancements quarterly.

Our Industry Experience

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Healthcare

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Ecommerce

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Fintech

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Travel and Tourism

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Security

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Automobile

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Stocks and Insurance

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Restaurant

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Frequently Asked Questions

  1. How quickly can our hospital go live?
    Implementations typically take 8–12 weeks, depending on EMR complexity and the number of service lines.
  2. Does the platform comply with Canadian privacy laws?
    Yes. Our infrastructure meets all PIPEDA requirements and provincial health-information acts such as PHIPA (Ontario) and HIA (Alberta).
  3. Can community physicians submit referrals from their current systems?
    Absolutely. We support secure web forms, eReferral APIs, and integrated eFax to minimize workflow disruption.
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