Referral Management Solutions for Hospitals in Brazil

Streamline patient flow, cut wait times, and boost care coordination across your hospital network.

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Comprehensive Referral Management Tailored to Brazil’s Healthcare Landscape

Cabot delivers an end-to-end referral management solution that fits seamlessly into the unique workflows of Brazilian hospitals. From initial referral generation to appointment confirmation and feedback loops, our platform digitizes every step, eliminating paper trails and phone tag. Automated triage rules route patients to the most appropriate specialty or facility, while real-time dashboards give administrators instant visibility into referral status, bottlenecks, and utilization metrics.

Whether you manage a single tertiary hospital in São Paulo or a multi-facility network across different states, Cabot scales to match your growth. Our multidisciplinary team of healthcare IT experts, UX designers, and data engineers collaborates closely with clinical and administrative stakeholders to deploy, train, and optimize the platform for lasting impact.

Our Technology Stack

Backend
.NET Core, Node.js, Java Spring

Frontend
Angular, React, Vue.js

Mobile
Flutter, React Native, Kotlin, Swift

Cloud & DevOps
AWS, Azure, Docker, Kubernetes, Terraform

Databases
PostgreSQL, MySQL, MongoDB, SQL Server

Interoperability
HL7, FHIR, DICOM, REST APIs

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Why Partner with Cabot for Referral Management?

Deep Healthcare Domain Expertise: For more than 15 years, Cabot has specialized exclusively in healthcare IT, delivering mission-critical software for hospitals, clinics, and payers worldwide. Our dedicated Brazil practice combines global best practices with local regulatory knowledge, giving you a trusted partner who speaks both healthcare and technology fluently.

Human-Centered Design: Clinicians and coordinators are at the heart of our design process. Through on-site workshops and iterative prototyping, we create intuitive workflows that align with the daily realities of Brazilian care teams, minimizing training time and maximizing adoption.

Secure & Compliant Architecture: Our solution is engineered to meet LGPD, HIPAA, and international security standards. End-to-end encryption, role-based access controls, and audit trails protect sensitive patient information at every touchpoint.

Flexible Engagement Models: Choose a turnkey SaaS deployment or a custom-hosted instance in your preferred Brazilian data center. Either way, Cabot’s DevOps team ensures 99.9% uptime and continuous delivery of new features.

Proven ROI: Cabot clients report up to 40% faster referral cycle times and a 25% reduction in administrative overhead. Our analytics module translates those efficiencies into clear financial and clinical outcomes that resonate with executive leadership.

Our Implementation Process

  1. Discovery & Assessment: We map your existing referral workflows, integration points, and KPIs.
  2. Solution Design: UX prototypes and technical architecture are crafted to meet clinical and compliance needs.
  3. Configuration & Integration: We configure the platform and build connectors to EMR, HIS, and insurance systems.
  4. User Acceptance Testing: Real-world scenarios are validated with clinicians and schedulers.
  5. Go-Live & Training: Role-based training ensures every user is confident on day one.
  6. Continuous Optimization: Post-launch analytics and feedback loops drive iterative improvements.

Our Industry Experience

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Healthcare

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Ecommerce

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Fintech

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Travel and Tourism

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Security

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Automobile

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Stocks and Insurance

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Restaurant

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FAQ

Below are some of the most common questions we receive from Brazilian healthcare organizations considering our referral management solution.

  1. How long does implementation typically take?
    • Most single-facility deployments go live in 8–12 weeks. Multi-hospital networks may require 16–20 weeks depending on integration complexity.
  2. Does the platform support Portuguese?
    • Yes. All patient-facing and back-office interfaces are fully localized in Portuguese, with optional English for international teams.
  3. How is data secured under LGPD?
    • We employ encryption in transit and at rest, data-minimization principles, consent management, and detailed audit logging to ensure LGPD compliance.
  4. Can we integrate with multiple EMR systems?
    • Absolutely. Our integration layer supports HL7, FHIR, REST, and proprietary APIs, enabling bi-directional data flow with multiple EMRs simultaneously.
  5. What kind of ongoing support do you offer?
    • Cabot provides 24 × 7 managed support, quarterly health checks, and a dedicated customer success manager to monitor KPIs and recommend enhancements.
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