Referral Management Solutions for Hospitals Germany

Streamline patient referrals, cut wait times, and strengthen care coordination across Germany’s hospital network—securely and at scale.

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Transforming Referral Pathways in Germany

German hospitals operate within one of the world’s most advanced yet highly regulated healthcare ecosystems. Despite cutting-edge clinical excellence, outdated referral workflows often slow patient access to specialist care, create administrative bottlenecks, and expose providers to compliance risks. Cabot’s Referral Management Solution re-engineers the entire journey—from the moment a general practitioner submits a referral to the point the patient is scheduled, treated, and feedback is routed back.

Our platform centralises referrals, automates triage based on urgency and specialty, and delivers real-time status updates to referrers, patients, and hospital teams. Built to align with German guidelines and GDPR requirements, the solution integrates seamlessly with hospital information systems (HIS), electronic health records (EHR), and national e-Prescription services. By combining deep domain expertise with robust technology, we help German providers shorten waitlists, optimise capacity planning, and elevate patient satisfaction—all while ensuring full data privacy and interoperability.

Whether you operate a university clinic in Berlin or a regional community hospital in Bavaria, Cabot equips your organisation with the digital backbone necessary to deliver faster, safer, and more coordinated care.

Our Technology Stack

Frontend
React, Angular, Vue

Backend
Node.js, .NET Core, Java Spring

Mobile
React Native, Flutter, Swift, Kotlin

Database
PostgreSQL, MS SQL Server, MongoDB

Integration
HL7 FHIR, HL7 v2, IHE XDS, REST, SOAP

Cloud & DevOps
AWS, Azure, Docker, Kubernetes, Terraform

Security
OAuth 2.0, OpenID Connect, TLS 1.3, Keycloak

Analytics
Power BI, Tableau, Grafana

Testing
Cypress, Jest, Selenium, JMeter

Messaging
Kafka, RabbitMQ, ActiveMQ

Interoperability Standards
DICOM, CDA, ICD-10-GM, SNOMED CT

Monitoring
Prometheus, ELK Stack, Splunk

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Why Partner with Cabot

For more than a decade, Cabot has specialised in building mission-critical healthcare platforms for providers across Europe and North America. Our dedicated German healthcare practice blends software craftsmanship with a nuanced understanding of national reimbursement frameworks, data-protection mandates, and clinical workflows.

We employ a consultative approach—starting with on-site process mapping, stakeholder interviews, and interoperability assessments—before designing a solution roadmap that fits your budget and strategic objectives. Our agile delivery model enables incremental releases, allowing hospitals to realise value quickly while minimising operational disruption.

Security underpins everything we do. From ISO 27001-aligned development pipelines to penetration testing and continuous monitoring, we ensure your referral data remains protected at every step. Furthermore, our post-launch support includes 24/7 monitoring, German-language service desk, and periodic optimisation sprints so your platform evolves alongside regulatory and organisational changes.

Choosing Cabot means choosing a partner committed to measurable outcomes: shorter inpatient lead times, higher specialist utilisation rates, and improved patient satisfaction scores—all delivered with uncompromising compliance and reliability.

Our Proven Implementation Process

  1. Discovery & Alignment – Stakeholder workshops define KPIs, compliance needs, and integration scope.
  2. Technical Architecture – Create solution blueprint, data flow diagrams, and security model.
  3. Agile Development – Two-week sprints deliver incremental functionality for early feedback.
  4. Integration & Testing – End-to-end validation with HIS, EHR, and imaging systems; rigorous penetration and performance testing.
  5. User Training & Go-Live – Role-based training, super-user enablement, and phased roll-out to minimise disruption.
  6. Continuous Optimisation – Post-launch monitoring, analytics-driven enhancements, and regulatory updates.

Our Industry Experience

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Healthcare

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Ecommerce

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Fintech

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Travel and Tourism

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Security

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Automobile

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Stocks and Insurance

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Restaurant

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FAQ

Below are answers to common questions from German hospital leaders about our referral management solution.

  1. Does the platform comply with German data-protection regulations?
    • Yes. All data are stored and processed in ISO 27001-certified German data centres. We implement end-to-end encryption, role-based access, and detailed audit logs to fulfil GDPR.
  2. How long does implementation typically take?
    • A mid-size hospital with two specialist departments can go live in as little as 12 weeks. Larger multi-site organisations may span 20–26 weeks, depending on integration complexity.
  3. Can we integrate with our existing HIS and PACS?
    • Absolutely. Our integration layer supports HL7 v2, HL7 FHIR, DICOM, and proprietary APIs for leading German HIS/PACS vendors such as Dedalus ORBIS, Cerner i.s.h med, and Agfa IMPAX.
  4. What kind of training do end-users receive?
    • We provide role-specific training modules, on-site workshops, e-learning videos, and a German-language knowledge base to ensure rapid adoption.
  5. How is ongoing support handled?
    • Cabot offers 24/7 monitoring, German & English helpdesk, SLA-driven incident response, and quarterly optimisation reviews.
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