Elevate Referral Coordination Across Toronto
Toronto’s vibrant healthcare ecosystem—spanning academic medical centres, community hospitals, and specialty clinics—relies on timely, accurate referral management to deliver seamless patient care. Fax machines, incomplete paperwork, and delayed authorizations often prolong wait times and frustrate providers. Cabot’s referral management solutions remove these pain points by centralizing intake, automating eligibility checks, and providing a single source of truth for care teams.
Imagine a family physician in Scarborough referring a complex oncology case to a downtown specialist. Our platform immediately validates patient coverage, submits prior-authorization requests, and notifies the specialist’s office in real time. Meanwhile, the patient receives SMS updates and can self-schedule an appointment online. Administrators track every milestone through dashboards that highlight bottlenecks and flag out-of-network leakage.
Hospitals across the Greater Toronto Area leverage these features to achieve measurable improvements: referral-to-appointment conversion within seven days, a 30% reduction in phone calls, and increased patient-satisfaction scores. Whether you’re coordinating post-acute care at North York General or managing high-volume specialty clinics at Sunnybrook, Cabot delivers the digital backbone you need for modern, patient-centric referral workflows.
