Referral Management Solutions for Hospitals USA

Improve referral turnaround times, close care gaps, and boost revenue with Cabot’s secure, interoperable referral management solution.

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Hospital Referral Management, Reimagined

Today’s hospitals face a perfect storm of rising patient volumes, strict value-based care mandates, and multidisciplinary treatment pathways. Yet, many still process referrals with phone calls, faxes, and disparate spreadsheets—creating leakage, delays, and frustrated providers. Cabot’s Referral Management Solution modernizes every step of the referral journey, from the point of order to completed follow-up. We connect disparate Electronic Health Record (EHR) systems, automate insurance eligibility checks, and give all stakeholders real-time visibility into referral status.

With our HIPAA-compliant platform, hospitals can:

  • Reduce manual data entry by up to 70% through bidirectional EHR integration
  • Cut referral leakage by 35% with automated tracking and smart routing to in-network specialists
  • Accelerate average referral turnaround from weeks to days, improving patient satisfaction
  • Analyze referral patterns to optimize service lines and maximize revenue capture

Built on a modular microservices architecture, Cabot’s solution scales effortlessly—from a single community hospital to a multi-state health system—while meeting ONC and CMS interoperability regulations. Whether you’re replacing an outdated system or digitizing referrals for the first time, Cabot delivers the strategy, engineering, and ongoing support you need to streamline care coordination and deliver better outcomes.

Our Technology Stack

Backend
Python, Node.js, .NET Core

Frontend
React, Angular, Vue.js

Interoperability
HL7 v2, FHIR R4, C-CDA, Direct Messaging

Cloud Platforms
AWS, Microsoft Azure, Google Cloud

Databases
PostgreSQL, MongoDB, MS SQL Server

Security
OAuth 2.0, OpenID Connect, JWT, TLS 1.3

DevOps
Docker, Kubernetes, Terraform, Jenkins

Analytics
Power BI, Tableau, Apache Spark

Ready to eliminate referral bottlenecks and grow your service lines? Talk to a Cabot healthcare expert today.

Why Partner with Cabot for Referral Management?

Cabot has spent more than 15 years engineering digital health products that put clinicians first. Our dedicated healthcare practice blends certified interoperability specialists, UI/UX designers, and data scientists who understand the nuances of U.S. hospital workflows. Unlike one-size-fits-all vendors, we tailor every implementation to your clinical, operational, and financial goals.

Clinical Insight: We embed clinicians in our discovery sessions to ensure the platform supports real-world referral patterns—subspecialty triage, multidisciplinary tumor boards, transitional care, and beyond.

Technical Rigor: Our engineers are fluent in SMART on FHIR, C-CDA parsing, DirectTrust messaging, and multi-tenant cloud architecture. Security best practices such as PHI tokenization, TLS 1.3 encryption, and SOC 2 processes come standard.

Measured Outcomes: Every project begins with baseline KPIs and ends with a data-driven impact report, so leadership can quantify ROI in reduced leakage, higher appointment show rates, and improved HEDIS scores.

Ongoing Partnership: Post-launch, Cabot offers 24×7 support, quarterly optimization sprints, and optional DevOps management—enabling your teams to focus on patient care while we handle the tech.

Hospitals across the country trust Cabot to modernize referrals because we deliver on time, on budget, and with an unwavering commitment to patient safety and provider satisfaction.

Our Proven Implementation Process

  1. Discovery & Alignment: We host stakeholder workshops to document current workflows, KPIs, and technical constraints.
  2. Architecture & Design: Solution architects create high-level and detailed designs, covering data models, interface specs, and security controls.
  3. Agile Development: Cross-functional squads deliver working increments every two weeks, with demos to collect clinician feedback early and often.
  4. Testing & Validation: Comprehensive unit, integration, and UAT cycles ensure clinical safety, performance, and regulatory compliance.
  5. Deployment & Training: We execute a cut-over plan, train end users, and monitor adoption metrics in real time.
  6. Optimization & Support: Continuous monitoring, quarterly enhancement sprints, and dedicated support keep your referral program future-ready.

Our Industry Experience

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Healthcare

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Ecommerce

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Fintech

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Travel and Tourism

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Security

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Automobile

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Stocks and Insurance

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Restaurant

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FAQ

Below are answers to the questions hospital leaders ask most often.

  1. How long does implementation take?
    • Most mid-size hospitals go live in 12–16 weeks. Enterprise health systems with multiple EHRs may take 6–9 months. A detailed project timeline is provided after discovery.
  2. Can the solution integrate with our existing EHR?
    • Yes. We support Epic, Cerner, Meditech, Allscripts, NextGen, and other systems via HL7, FHIR, and proprietary APIs. Our interoperability team handles interface build, validation, and maintenance.
  3. Is the platform HIPAA compliant?
    • Absolutely. We implement end-to-end encryption, role-based access control, audit logging, and host on HIPAA-compliant cloud infrastructure. Annual third-party penetration tests are standard.
  4. How do we measure ROI?
    • Cabot sets baseline metrics—leakage rate, referral turnaround, appointment adherence—and provides post-launch dashboards that visualize improvements and financial impact.
  5. What support options are available post-launch?
    • Choose from tiered 24×7 support, dedicated account managers, and optional DevOps services. All plans include quarterly health checks and upgrade assistance.
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