Frequently Asked Questions
1. What is an AI-powered healthcare referral management solution?
Cabot’s referral management platform replaces paper faxes, spreadsheets, and phone calls with end-to-end digital workflows that automate intake, verify insurance eligibility in seconds, and surface real-time bed availability—cutting placement delays from days to minutes.
2. How does automated referral intake speed up patient admissions?
The software uses intelligent data extraction and routing rules to eliminate manual data entry and back-and-forth calls. Coordinators receive a single, actionable view and can approve or redirect referrals up to 50 % faster.
3. Can Cabot’s referral software integrate with Epic, Cerner, or PointClickCare?
Yes. Cabot engineers build HL7 / FHIR interfaces and proprietary connectors, enabling two-way data exchange with Epic, Cerner, PointClickCare, CarePort, NaviHealth, and other systems you rely on.
4. Is the platform HIPAA-compliant and secure for PHI?
Absolutely. End-to-end encryption, role-based access, audit logs, and optional HITRUST-certified hosting keep protected health information safe and audit-ready.
5. How does the solution prevent referral leakage in post-acute care?
Real-time status tracking and automated notifications keep patients inside your network, while predictive AI flags high-risk hand-offs—helping many providers reduce leakage by double-digit percentages.
6. What KPIs can we monitor in the referral dashboard?
You’ll track referral volume, acceptance rates, average time-to-placement, payer mix, and leakage, with drill-downs by facility or coordinator for continuous workflow optimisation.